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CCTV maintenance and servicing in Essex

There was no CCTV servicing page. This is it: health checks, recorder and drive faults, and support for UniFi Protect and Hikvision systems we fitted or that someone else fitted.

What a health check is

Image, power, storage and the app

A maintenance visit checks each camera by day and, where it matters, after dark. We look at focus, the bracket, the cable, the recorder, and whether the hard drive is still recording. A drive that is full or failing is a common reason a system looks fine and has saved nothing.

UniFi Protect and Hikvision are the two ranges we service most. We can often work on other recorders. We will say so if we cannot get into a system because the password or the recorder is dead.

Camera installation, if you need a new system rather than a check, starts at CCTV and the town pages, including Brentwood, Southend and Upminster. Chelmsford maintenance visits use this same page. There is no separate Chelmsford servicing URL.

We do not publish a response time. Call 01375 886299 and we will give you a realistic booking. Or report the fault at help.charged.services.

FAQs

Questions we get asked

Yes, for UniFi Protect and Hikvision, and for many other systems if we can get into the recorder. We say if we cannot.

We confirm that on site. Replacing a drive is a repair, priced after we have seen the recorder, not a figure invented on this page.

Not a published from-price. Gate servicing has a published plan. CCTV maintenance is quoted for the system.

Yes, on this Essex servicing page, along with the rest of the county we already install in.

Book a CCTV health check

Tell us the recorder brand and what you can no longer see.