Charged Shop

Delivery

UK delivery is free on all shop items. We deliver to UK addresses from UK stock.

Free Expedited shipping on every order. Order by 2pm on a working day for next-day delivery by Amazon from their UK warehouse (orders after 2pm, at weekends or on bank holidays go out the next working day). We email you an order confirmation when you pay. For tracking details once your order has shipped, reply to that email or call us.

Changed your mind?

You can return any item within 28 days of delivery for a full refund, without giving a reason. Contact us at 01375 886299 or through the website and we will give you the returns address. Post the item back to us, keep proof of postage, and we will refund your standard return postage along with your refund. Items should be unused and in their original packaging where possible. We refund you within 14 days of the item reaching us, or of you showing proof you sent it back, if sooner. This does not affect your statutory rights.

Read our shop terms, delivery and returns for how to cancel.

Faulty or not as described?

If goods are faulty you can reject them for a full refund within 30 days. After that we will repair or replace them, and if that does not work you can have a refund or a price reduction. This does not affect your statutory rights under the Consumer Rights Act 2015. We pay for returning goods that are faulty or not as described. Call 01375 886299 or use our contact form and we will sort it out.

Secure payment

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