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How to open a Nice Hyke by hand

Open a Nice Hyke swing gate by hand. Guidance from our family-run team in Chafford Hundred.

Before you start

Safety checks for the Hyke

Gate type: swing. Steps below follow the manufacturer manual as drafted by our Tech Support team.

From the manual

You'll need

  • The Nice release key
  • A second person if the gate is heavy or on a slope
From the manual

Safety first

Warning: A released gate can swing or roll on its own on a slope or in wind, and it can trap fingers, children, pets or cars. - Only release the motor when the gate has completely stopped. - Switch the power off at the isolator (the fused spur or switch for the gate) before you release it and before you lock it again. - If your gate has a back-up battery, it can still move with the mains off. Do not release it: call us. - Move the gate slowly by hand and keep everyone clear of hinges, posts and the gap at the end. - Never open the motor cover or control box, and never touch the wiring. - This guide is for gates only. It does not apply to car park barriers: barrier releases are engineer-only, so call us.

Steps

Release the motor

  1. Make sure the gate has come to a complete stop and switch it off at the isolator.
  2. Put the key in and turn it a quarter turn (90 degrees) clockwise.
  3. A spring pushes the lever out of its housing. Turn the lever a quarter turn anticlockwise.
  4. Move the gate leaf by hand to where you need it.
Steps

Put it back to automatic

  1. Turn the lever a quarter turn back until it is upright.
  2. Push the lever back into its housing.
  3. Turn the key a quarter turn anticlockwise and take it out.
  4. Switch the power back on at the isolator.
Troubleshooting

Still not working?

  • Key will not turn, or you do not have the key: do not force it or use pliers. Call us and we will book an engineer.
  • Gate will not move by hand after releasing: something may be jammed, or a hinge, wheel or track may be damaged. Stop, leave it, and call us.
  • Gate moves on its own, sags, or hangs off a hinge: keep everyone away and call us straight away.
  • Gate does not work on the remote after you lock it and the power is back: the gate may need to re-learn its travel. Call us; do not press buttons on the control board.

Call Charged Services and quote the make and model on the motor label.

Call Charged Services on 01375 886299 and quote the make and model on the motor label.

Need help?

Still stuck? Talk to us.

Our family-run team in Chafford Hundred can talk you through it or book a visit. Tell us the make and model on the motor label.

Gate stuck? Call us.

For urgent repairs, call us on 01375 886299 and we will tell you what we can do.