Automatic door repairs in Essex
Repairs for automatic sliding and swing doors that won’t open, won’t close, keep opening on their own or show a fault on the selector, across Essex, Thurrock and East London.
What we see most often
The symptom tells us where to start. These are the faults we are called about most, and what usually causes them.
Door won’t open
Often a sensor that is dirty, damaged or knocked out of line, the programme selector set to locked or exit only, or a power or control fault.
Door won’t close or stays open
Something in the sensor’s view, a selector left on hold open, a fire alarm signal holding the door open, or debris in the floor track.
Opens on its own
Sensors picking up passing traffic, reflections, rain or moving objects. Usually a sensor angle or setting needs adjusting.
Stops and reverses
The door meets more resistance than it expects, often from worn rollers, a damaged floor guide or a dragging leaf.
Noisy or juddering
Worn drive belts, carriage rollers or a dirty track. Left alone, these get worse and can damage the drive.
Fault code on the selector
Many doors show a number or message when something is wrong. Tell us what it says and the make of the door when you call.
If your door looks unsafe
If the door hits people, closes faster than normal, fails to react to someone in its path, or has damaged glass, stop using it as an automatic door. If it is safe to do so, use the programme selector to hold it open or switch it off, keep people clear, and put up a sign.
Then call us on 01375 886299 and describe what is happening. Photos or a short video of the fault help us bring the right parts.
Find the cause, then fix it
We start by finding out why the door has failed, not just resetting it. That means checking the sensors, the drive and belt, the carriage and rollers, the floor guides, the locking and the control unit’s settings and fault history.
We explain what we found in plain English. If parts are needed, we quote before going ahead, and you choose what work is done. After the repair we test the functions the fault affected and record the work in the door’s maintenance log.
If the door can’t be made safe on the day, we tell you clearly and leave it in a safe position until it is put right.
An honest answer on older doors
Sometimes a repair is the right answer. Sometimes an old operator keeps failing, or parts are hard to find, and a new operator or doorset is better value. We tell you honestly which is which, and why.
If replacement makes sense, see automatic door installation. Once the door is working, regular maintenance is the best way to stop the same fault coming back.
Most makes, across Essex
We repair sliding, swing and revolving doors, on makes including GEZE, FAAC and Record, plus many others, including doors another company installed.
We cover Essex, Thurrock and East London from Chafford Hundred. See automatic doors in Essex for local pages. Visits are during normal working hours; we don’t offer an out-of-hours or emergency service.
Repair questions
No. Our visits and repairs take place during normal working hours, and we don’t offer an out-of-hours service. If your door is unsafe, hold it open or switch it off if it is safe to do so, keep people clear, and call us.
Usually the motion sensor is seeing something it shouldn’t, such as people walking past, reflections, rain or a swinging sign. Adjusting the sensor’s angle and settings often fixes it. We also check nothing else is triggering the door.
Check that nothing is in the doorway or the sensor’s view, that the programme selector isn’t set to hold open, and that the floor track is clear. If it still won’t close, call us; a fire alarm signal, a sensor fault or a mechanical problem can also hold a door open.
Yes. We repair doors fitted by other companies, on makes including GEZE, FAAC and Record, plus many others.
We test the functions affected by the fault. If the door is due a service, we can carry out a full set of safety checks on the same visit, so you have an up-to-date record.
Automatic door not working?
Tell us the make of door and what it is doing. Photos or a short video help us bring the right parts.