Electric gate repairs across Essex
A visit for a known fault: a gate will not open, stops mid-travel, reverses, beeps, ignores a remote or has damaged equipment. If it is working and you want scheduled inspection, testing and a report, use our automatic gate servicing page.
Before you touch your gate
Do not assume a stationary powered gate is safe to move. Keep people clear of its travel path, isolate equipment where appropriate and use the manufacturer release procedure only if you understand it. Consider slope, end stops and whether the gate can move unexpectedly.
1. Review the manual release procedure in your documentation. 2. Check your gate has travel stops to prevent it from derailing. 3. If your gate is on a slope, exercise extreme caution — gravity can cause unexpected movement. 4. Verify that safety devices (photocells, safety edges) are still functional.
If your gate lacks travel stops, is on a slope, or you are unsure about the release process — do not attempt it . Call us on 01375 886299 and we will talk you through it or attend the site. See our manual release safety guide .
Diagnose the whole gate system
A gate that will not move may have a supply, control input, safety-device, motor or mechanical problem. Stiff hinges or a blocked track can look like a motor fault; a held-off photocell can look like a dead board. We test the system before recommending parts.
Before contacting us, safely note the symptoms, any beep or error display, whether another control operates the gate and the motor/control-board label. Send those details with the enquiry; do not open a powered enclosure or move an unsafe gate to obtain them.
We can assess existing gates fitted by other installers. If you have the manual or previous service history, include it with the fault description; we will tell you what further diagnosis is needed.
We repair swing gates, sliding gates and barriers with Roger Technology , FAAC and BFT motors and control boards, along with many other brands (see our gate manual library ). We can also add app control with a Remootio controller while we are on site.
What we repair
The most frequent repair enquiries we receive — and how we resolve them.
Motor Failures
If your gate motor stops working, your property is vulnerable. We diagnose whether the issue is the motor itself, the control board, wiring or a safety device — and repair or replace as needed.
Photocell Issues
Misalignment, dirt, plant growth or physical damage can cause photocells to malfunction. We repair, realign or replace faulty units. Our FT100 universal photocells are also available for DIY replacement.
Welding Repairs
Impact damage, metal fatigue or corrosion can compromise a gate's structure. Our engineers are coded welders capable of repairing gates of all sizes and materials on-site.
Concrete & Groundworks
Bolt-down tracks, post foundations built with postcrete, and undersized concrete pads are common causes of failure. We excavate, pour new C75-grade bases and reinstate tracks properly.
Intercom Faults
Poor cabling is the most common cause of intercom failure. Many systems use alarm cable not designed for outdoor use. We replace with weather-resistant alternatives and configure IP intercoms for reliable long-term operation. More about intercoms .
Safety Compliance
Where a completed repair changes operation or safety equipment, carry out the relevant safety-device and force tests and record the findings. Existing equipment outside the agreed repair may need separate inspection; no blanket certification is implied.
Heavy-duty repairs and major works
Our repair capabilities extend well beyond residential gates. We are experienced machine operators and groundworkers, equipped to handle major commercial and industrial repairs that many gate companies cannot.
Recent projects have included lifting a 1.8-tonne, 10-metre sliding gate with a 5-tonne excavator, excavating failed concrete pads and ground tracks, installing heavy-duty stainless steel below-ground track systems, and reinstating full access to operational commercial sites within tight timescales.
Our engineers hold CSCS cards, SafeContractor accreditation and ISO 9001 certification. Discuss mechanical, electrical and groundworks requirements within an agreed repair scope; these credentials do not replace a site-specific method statement.
Gate repairs across Essex
Our engineers are based in Chafford Hundred and repair gates right across the county. See our electric gates in Essex page, or go straight to your area: Basildon , Beaulieu Park , Benfleet , Billericay , Blackmore , Brentwood , Chelmsford , Epping , Frinton-on-Sea , Grays & Thurrock , Hornchurch , Rayleigh , Romford , Southend-on-Sea , Wickford .
Gate repairs in Loughton or Upminster? See our electric gate installers in Loughton and electric gate installers in Upminster pages.
Local repair pages: gate repairs in Basildon and gate repairs in Southend-on-Sea .
If your gate already has a fault, start here. For a working gate needing scheduled inspection, force checks, cleaning and a report, go to automatic gate servicing . After diagnosis we can discuss which follow-up work is needed.
Start with the county, or pick a town
Local repair pages: Brentwood, Basildon and Southend-on-Sea. Install pages stay for new gates.
A working gate that needs a schedule, not a fault visit, is servicing at from £19.99 + VAT per month for one domestic gate.
Repair questions
Answers to the most common questions about electric gate faults and repairs.
Proceed with caution. Most electric gate accidents happen during manual operation. Check for travel stops, assess slope risk, and review your manual release procedure. If you are unsure, call us on 01375 886299 — we can often talk you through it over the phone.
We would recommend a specialist gate engineer. Electric gate faults rarely involve just the electrical supply — they often stem from poor original installation, mechanical wear or software configuration. A regular electrician may not have the diagnostic tools or manufacturer-specific knowledge to identify the root cause.
Start with the simplest fix: replace the remote batteries. Then check whether the gate responds to a wall button or keypad. If it does, the issue is likely the remote or its receiver. If nothing works, the control board or motor may have a fault. We can often diagnose the issue remotely.
We recommend an annual service for domestic gates, or more frequently for heavily used commercial systems. Servicing includes lubricating moving parts, testing all safety devices, checking for weather damage and verifying the motor and control board are within specification. See our gate servicing and maintenance page for what a visit covers.
Yes. A large proportion of our repair work involves gates installed by other companies. We work with all brands and automation systems. Many of the gates we are called to repair suffer from poor original installation — we diagnose the root cause and fix it properly.
Helpful reading
Automatic gate repairs
Security risks and safety hazards of a faulty gate, and what a proper repair involves.
Remootio 3 offline
Why some UK broadband providers block smart devices, and how to get Remootio back online.
Need a gate repair?
Call us for a free quote or submit your repair details online. Or report the fault and book a visit at help.charged.services , with photos or a short video.