Warranty Registration
Register your Remootio 3 or OC1 purchased from Charged Services for our 12-month UK warranty with direct replacements handled here in the UK.
Register your Remootio
If you purchased your Remootio 3 or OC1 from Charged Services on Amazon or directly via our website, use this form to register your device for our 12-month warranty. Not bought one yet? Order Remootio 3 from our store.
The standard Remootio warranty is provided directly by Remootio and requires shipping the device back to Hungary for assessment. At Charged Services, we offer a warranty directly to you — we handle returns here in the UK and issue replacements directly.
What's covered: This warranty covers product defects. Under this warranty we replace faulty units, and the replacement is issued when we receive the faulty unit.
Your statutory rights: This warranty is in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. If goods are faulty you can reject them for a full refund within 30 days of delivery. After that we will repair or replace them, and if that does not work you can have a refund or a price reduction. You can claim for faulty goods for up to six years after delivery (five years in Scotland).
Advanced replacements: If you need an immediate replacement before returning the faulty unit, you will need to purchase a new unit. We will refund your original purchase using the original payment method once we receive the faulty device.
Need technical help instead? See the installation manual or compatibility checker, or call us on 01375 886299.
Warranty registered
Thank you for registering your Remootio product. There's no need to submit it again.